What evidence is needed for my claim?
Select your case below to see what is generally required
FTX
- The email you received from FTX/Kroll in March 2023 with your Unique Customer Code and account holdings.
- Screenshot of your account holdings in the FTX Claims Portal.
- Screenshot of KYC status in the FTX Claims Portal (Please click into KYC section #3 to show your verification status, and whether all components are completed.
- Downloads of Balances, Deposits, and Withdrawals (in .csv format) from the FTX Claims Portal.
- The customer claim form (in .pdf format) from the FTX Claims Portal.
- Copy of your proof of claim (if applicable).
- Copies of any other documents evidencing the nature of your claim against FTX, such as terms of use, loan documents (if applicable), etc.
- Any third-party data, internal records or other correspondence available to support your claim amount and account transaction history.
- Any information related to your claim that may impair your claim in any way, including any relationships independent from your Account Holder agreement (e.g., employment with or equity ownership in any of the Debtors).
- Details about any specific preferred transaction parameters or requirements in connection with selling your claim.
While not all of these materials are required to sell your claim, Xclaim can provide a better estimate on pricing and buyers' offers generally become more competitive when you provide complete documentation to support the value and validity of your claim.
GENESIS
- Scheduled claim number from Debtors/Kroll (if available) and any other emails from the Debtors/Kroll evidencing your claim
- Copy of your proof of claim (if applicable).
- Account statement (or screenshot) showing your Genesis (and/or Gemini) Account balance(s) and all amounts owing to you as of the bankruptcy filing date.
- Copies of all loan documents and other signed documents between you and the Debtors including master loan agreement(s), term sheet(s), and any communications received from the Debtors regarding your loan.
- Copies of any other documents evidencing the nature of your claim against Genesis (and/or Gemini), such as terms of use, loan documents (if applicable), etc.
- Any third-party data, internal records or other correspondence available to support your claim amount and account transaction history.
- Report showing all account transactions within the 90 days prior to the bankruptcy filing date (including any deposits, withdrawals, rewards, pledges of collateral or other transfers to or from your account). Please provide in .xls or .csv format, along with any emails/screenshots and API output data (if available).
- Any information related to your claim that may impair your claim in any way, including any relationships independent from your Account Holder agreement (e.g., employment with or equity ownership in the Debtors and/or Digital Currency Group).
- Details about any specific preferred transaction parameters or requirements in connection with selling your claim.
While not all of these materials are required to sell your claim, Xclaim can provide a better estimate on pricing and buyers' offers generally become more competitive when you provide complete documentation to support the value and validity of your claim.
CELSIUS
- Copy of email from Debtors/Stretto regarding your Scheduled Claim.
- Copy of your proof of claim (if applicable).
- Account statement (or screenshot) showing your Celsius Account balance(s) and all amounts owing to you as of the bankruptcy filing date.
- Copies of any other documents evidencing the nature of your claim against Celsius (e.g., custody, restricted, segregated, lending) such as terms of use, loan documents, etc.
- Export of Celsius account transaction history (.xls or .csv).
- Copies of any documents indicating any other relationships with the Debtors independent from your account ownership (e.g., employment, significant equity ownership).
- Details about any specific preferred transaction parameters or requirements in connection with selling your claim.
While not all of these materials are required to sell your claim, Xclaim can provide a better estimate on pricing and buyers' offers generally become more competitive when you provide complete documentation to support the value and validity of your claim.
Get Organized
Gather as much information as possible about your claim up front and include it in your claim listing so buyers can get comfortable that you have a valid claim.
Get Creative
If you don't have your basic account statement or a report of your transactions, consider other documents and communications that could support your claim, such as email confirmations and third-party records.
Additional Resources
VIDEO » Calculating Your Claim Value
Bankruptcy can be confusing. Watch restructuring expert Andrew Glantz discuss risk factors that impact claim recovery, available liquidity options for creditors and considerations for assessing your claim's value.
